We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To contact our Visitors and Users with service-related notices and updates;

4. To create aggregated, anonymized statistical data that we may use internally to improve our services;

5. To comply with any applicable laws and regulations.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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SMS / Text Messaging Communications

When you contact AC Carpentry LLC by text message, or provide your mobile phone number through our website contact form, you consent to receive informational, service-related text messages from us in relation to your inquiry and your project — for example, scheduling and appointment confirmations, project updates, estimates, and invoices. We do not send marketing or promotional text messages.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, or by emailing info@accarpentryllc.com. Reply HELP for assistance.

 

The mobile phone number and SMS consent you provide are used solely to deliver the text messaging described above. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We share your mobile number only with the service providers that help us operate the messaging program (such as our SMS platform), strictly to deliver these messages on our behalf.

If you don't want us to process your data anymore, please contact us at info@accarpentryllc.com.

 

Information Sharing

We do not sell, rent, trade, or share your personal information with other businesses or third parties for their own marketing purposes. We share information only with service providers who perform services on our behalf (such as our website host and payment processor), and only as needed to provide our services to you or as required by law.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@accarpentryllc.com.

Copyright 2026 AC Carpentry, LLC.